Privacy Policy
At CloserLook AI (a product of NexusPoint LLC), we value your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our website and mobile application.
1. Information We Collect
We collect limited personal and routine data to help you track daily lifestyle habits:
- Account Information: Name, email address, and account preferences.
- Lifestyle and Wellness Logs: General routine information that you choose to log, such as daily steps, sleep duration, and activity notes.
- Usage Data: Technical data like your device type, operating system, and how you interact with our app.
2. How We Use Your Information
We use your data strictly to:
- Provide and optimize the CloserLook AI routine tracking features.
- Generate helpful summary charts and wellness habit insights.
- Respond to customer support requests.
3. Data Sharing
We only share information:
- With trusted service providers (like secure cloud hosting services) who assist us in running the app under strict confidentiality.
- If required by law or to protect the safety of our users.
- With family members or caregivers, but only if you explicitly authorize us to share your account view with them.
4. Data Retention and Account Deletion
We retain your data only for as long as your account is active. In compliance with Apple guidelines, you can completely delete your account and all associated personal data at any time directly through the app settings or by emailing our support team. Once requested, your data will be permanently removed from our active databases.
5. Security
We use industry-standard security and encryption measures to keep your account and lifestyle data safe from unauthorized access.
6. Contact Us
If you have any questions about this Privacy Policy or wish to request data deletion, please contact us at:
NexusPoint LLC dba CloserLook AI
Email: app@closerlook.ai